Privacy Policy

At First Steps First Aid, we take the privacy of our visitors and customers seriously. This privacy policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, which is hosted by Squarespace.

  1. Information we collect When you use our website, we may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment information

  • IP address

  • Browser type

  • Device type

  • Referring website

  • Pages visited on our website

  • Time spent on our website

  • Clicks on our website

We collect this information to provide you with our services, process your orders, and improve our website and services.

  1. Cookies We use cookies to collect information about your use of our website. Cookies are small data files that are placed on your device when you visit our website. We use cookies to improve the functionality of our website and to analyze how our website is used. You can choose to disable cookies in your browser settings, but this may affect your ability to use our website.

  2. Third-party services We use third-party services, including analytics and payment processors, to help us provide our services. These services may collect personal information about you. We ensure that these services comply with data protection laws and only use them when necessary to provide our services.

  3. Security We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your personal information. However, we cannot guarantee the security of your personal information.

  4. Your rights You have the right to access and correct your personal information that we hold. You can also request that we delete your personal information. To exercise these rights, please contact us using the contact details below.

  5. Changes to this policy We may update this privacy policy from time to time. We will notify you of any changes by posting the updated privacy policy on our website. We encourage you to review this policy periodically.

  6. Contact us If you have any questions or concerns about this privacy policy, please contact us at info@firststepsfirstaid.co.uk.