"First Steps First Aid is friendly, professional and sensitive to individual's needs. They were brilliant, I would highly recommend to anyone looking for First Aid Training"

"A really fun and accessible period of BLS & AED training. Instructional tempo was perfect with a very professional delivery suitable for the audience. All supplied equipment was to a high standard and provided 'realistic' scenario, especially the choking training aid. Charlotte & Jess managed the room extremely well. Highly recommend this package”

"The trainer was very friendly, knowledgeable and helpful. I was able to relax into the course because of the trainers approach. The mix of practical and theory teaching and applying real life scenarios helped taking in the information."

"Jess was thorough, professional, encouraging and reassuring. I have taken several first aid courses over the years - some great and some less so. I remember one in particular where participants were made to feel embarrassed or stupid if they made a mistake, but today’s course could not have been more different. Jess gave me the confidence to feel I really could help in an emergency."

Where to start! Right from the off, Jess was friendly and upbeat making all of us feel at ease. The day was dissected well with a real emphasis on taking the time between sections so that a large amount of information was digested but at the same time, kept us engaged. Whilst this course was centralized around such a serious matter, we were allowed to retain an element of humor whilst in no way harming our purpose for the day which we all passed with flying colours. I would thoroughly recommend Jess and First Steps First Aid to any company, particularly large groups, she made a real effort to make it relatable to us and whilst dealing with a large volume of people, took the time to individually address any questions or issues we were facing. Hopefully we never have to use our newly learned skills but in case we ever do, we have First Steps First Aid to thank for it!s here